Batjal treats the protection of your personal data as its highest priority. This privacy policy explains in detail what information we collect, why we collect it, and how we keep it secure.
All your data is protected with SSL/TLS encryption — unreadable by any third party.
Data stored on our servers is kept with the highest level of security and backed up on a regular basis.
You can view, update, or delete your data at any time.
Batjal never sells your personal information to advertisers or third parties.
This privacy policy applies to all services on the Batjal platform. By using Batjal, you agree to this policy — so please read it carefully before getting started.
Welcome to Batjal. We believe your privacy is a fundamental right. When you create an account or use our services, we collect certain information — and this privacy policy honestly explains what that information is, why we need it, and how we protect it.
This Privacy Policy has been prepared in accordance with applicable data protection laws in Bangladesh and international best practices. It applies whenever you use any Batjal service — including the website, mobile app, or customer support.
We never misuse your data. We treat it as a responsibility — not an advantage.
If you have any questions or concerns about your data, feel free to reach out to us directly. We are always committed to full transparency.
Batjal only collects information that is strictly necessary to provide its services. We never collect excessive or irrelevant data.
| Data Type | Example | Why It's Needed |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | To complete account verification and KYC |
| Contact Information | Email address, mobile number | For account registration and sending notifications |
| Address Details | Home address, district, and postcode | For identity verification and legal compliance |
| Financial Information | Payment methods, transaction history | To process deposits and withdrawals |
| Identity Documents | Copy of NID, passport, or driving licence | To verify your age and identity |
Batjal uses your data only for specific, legitimate purposes. We never use any information beyond what has been explicitly authorized.
You can unsubscribe from marketing messages at any time. However, important account-related notifications cannot be turned off.
Batjal retains your data only for as long as necessary. Retention periods depend on the type of information and applicable legal requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligations |
| Transaction History | 7 Years | AML & Financial Compliance |
| KYC Documents | 5 years after account closure | Identity verification records |
| Communication Logs | 3 Years | Dispute Resolution |
| Browsing Data | 1 Year | Security & Analytics |
Once the defined retention period expires, data is securely deleted or fully anonymized.
Batjal never sells your data. However, limited information may be shared with trusted partners in specific circumstances.
All third-party partners operate under strict confidentiality agreements. They may only use your data for the specific purpose it was shared — nothing beyond that.
Batjal uses cookies on its website to enhance your browsing experience. Cookies are small text files stored on your device.
| Cookie Type | Purpose | Status |
|---|---|---|
| Essential Cookies | Login sessions and security tokens — required for the site to function | |
| Functional Cookies | Remembers language preferences and layout settings | |
| Analytics Cookies | Page visits and user behavior analysis | |
| Marketing Cookies | To show relevant ads and offers |
You can disable optional cookies from your browser settings, though some features may not work as expected. Disabling essential cookies may prevent the site from loading properly.
You have full control over your data at Batjal. Your key rights are outlined in detail below.
You can request to see what personal information we hold about you.
You can request corrections to any information that is inaccurate or incomplete.
You may request deletion of your data unless we are required to retain it by law.
You can request that the processing of your data be paused in certain circumstances.
You can request a download of your data in a structured format.
You can object to your data being used for marketing or profiling purposes.
To exercise any of your rights, email us at support@batjal.com. We will respond within 30 business days.
Batjal uses industry-leading technology and best practices to protect your personal data. Our security framework is multi-layered and continuously updated.
In the event of a security breach, we will notify affected users within 72 hours and take immediate remedial action.
Batjal strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect personal data from minors.
If we become aware that a user under 18 has created an account or submitted personal data on Batjal, we will immediately close that account and delete all associated data.
A note for parents — if your child has registered on Batjal without your knowledge, please contact us immediately at support@batjal.com. We will act promptly.
Batjal reserves the right to update this Privacy Policy as needed. If changes are made, we will notify you through the following methods.
Continued use of Batjal after any changes will be considered acceptance of the updated policy. If you do not agree, you may request to close your account.
Our dedicated team is always ready to assist with any privacy-related questions, requests, or concerns. We aim to respond to your messages promptly.
Support@batjal.com
Typically responded to within 24 hours.
Via the live chat window on the site
Talk to us directly.
We are committed to responding in writing to all privacy-related requests within a maximum of 30 business days. In urgent situations, we aim to respond sooner.
We don't just have a policy — we actively protect your data at every step.
Our advanced KYC process verifies your identity to ensure no one else can access your account.
Batjal only collects the information that is strictly necessary to provide our services. We never ask for anything beyond what is required.
Your data is stored on secure servers and is never transferred to unauthorized locations.
Independent security experts regularly audit Batjal's data protection systems.
Unsubscribe from any marketing message in one click — no hassle.
Once the designated retention period expires, data is automatically and securely deleted.
You've read the Batjal Privacy Policy — now you know exactly how safe your data is. Go ahead and open an account to enjoy secure betting.
By registering, you agree to Batjal's Privacy Policy and Terms & Conditions.